When client receive the goods and find the size not fit, within 30 days you can request to get refund, we will send you a “return label” , we are responsible of the delivery cost for return. Upon receipt of goods we give full refund. Meanwhile You could order the right size .

Email:service@mashangequine.com, providing:
- The order number and product code for the return or exchange;
- Reason for return and problem photos (if applicable);
- If exchanging, specify the new size and color required. Sending Back the Return Package
- After receiving approval via email, send the item(s) along with the invoice to:
  Mashang Equine Online Store
  Via Martinella 14 E , 24020 Gorle ,Italy 
- Use original or new packaging, ensuring old shipping labels are removed or covered.
- Returns from outside the EU are not accepted.
- Return shipping costs are the responsibility of the customer. Handling Returns
- Upon arrival at our warehouse, we will promptly inspect and confirm "Package Received."
- Subsequently, refunds or exchanges will be processed within 14 working days.